Several times, HP printers suddenly stop working and prompt an error like the printer is in an error state hp. After getting such an error, the first step is to check if the photocopy features the working fine or not. If it is working fine then, you have the error in the software and drivers. In this article, we explore How to fix an HP printer is in an error state on Windows 10.
Restarting the printer unit and computer system is the fundamental solution to the “printer in error state” problem. User can turn off the printer and shut down your computer. Wait for few seconds and turn on the devices again. After recycling, users can check the printer for the error. If the error is persisted then, this article assists in troubleshooting the Hp printer in error state problem.
Tips To Fx HP Printer in Error State Windows 10:
The following troubleshooting solutions might help in resolving the hp printer in error state windows 10.
· Check cable connections:
Generally, a user gets a printer in error state problem when the computer and printer are unable to communicate. The user should check if both devices are properly connected or not. Try to connect the devices with the help of another USB cable. Check if the USB cable is damaged and replace them if it is.
The users who used a network printer can check if the printer and computer system are using the same network or not. Both devices must use the same network to establish a connection.
· Change port settings:
Users can use the steps given below to make changes in port settings.
- Open the Run dialog box by pressing the Windows+ R keys from the keyboard.
2. Type devmgmt.msc in the text box and hit enter button.
3. It will launch the Device Manager. Go to View-> Show hidden devices from the top menu bar.
4. Right-click on the Ports (COM & LPT) and select Properties from the context menu.
5. In the properties window, go to the port settings tab.
6. Select Use any interrupt assigned to the port option.
7. Click on the check box named Enable legacy Plug and Play detection and hit the ok button.
8. Restart the computer device, check printer for Printer in error state hp issue.
· Check printer spooler services:
Users can set the startup type of printer spooler services to automatic to fix the printer problem. Users can follow the steps given here to check the printer spooler services.
1. Press the windows+ R keys from the keyboard to open the Run box.
2. Type Services.msc in the text box and press the Ok button.
3. Search for Printer Spooler in the services list.
4. Ensure that the Printer Spooler service is set to Start.
5. Right-click on the Printer Spooler from the services list and select the Properties option.
6. Go to the General tab in the Properties window.
7. Set the Startup type as Automatic.
8. Click on the Apply and Ok buttons respectively to Save the Settings.
9. Reboot the computer system and check the HP printer for the error.
· Check if your printer is online:
Users can get the Hp printer in error state message if the HP printer is offline. Users can manually set the printer online to troubleshoot the error message. The following steps help users manually set printers to the online state.
1. Click on the start icon on Windows 10.
2. Open Control Panel.
3. Go to the Devices and Printers.
4. Search for your HP printer in the devices.
5. Check the status of your HP printer.
6. If it is offline then, right-click on it and select the option Use printer online.
7. If the printer is online then, it shows the Ready status of the Printer.
· Reinstall the Printer driver software:
Outdated and corrupted printer driver often leads the different printer errors. Users can uninstall the present drivers from the system and download the latest printer drivers from its official site. Here are the steps to do the same.
- Go to Start and open the Control Panel.
2. Select Programs and features.
3. Right-click on HP printer programs and choose Uninstall.
4. Go to Devices and Printers from the Control Panel screen.
5. Right-click on the HP printer and select the ‘Remove Device’ or ‘Delete’ option.
6. Open the Run box on Windows 10.
7. Type printui.exe in the text box and hit Enter button.
8. Go to the labeled drivers’ tab. Right-click on the HP printer driver and select the option remove from the context menu.
9. Click on the OK button.
10. Restart your computer system.
11. Visit the official HP website.
12. Go to Support-> Software and Drivers.
13. Type HP printer model number and Download the appropriate Printer driver for your system. Users need to have an internet connection to download printer drivers.
14. Install the printer drivers.
15. Add your HP printer and check if it works.
· Check Windows 10 for an update:
It is a good idea to check for Windows 10 updates regularly. It also helps to resolve printer errors. Users need to have an active internet connection to Update Windows 10. The steps to Update Windows 10 OS are given here.
1. Go to Start-> Settings.
2. Select the Update and Security option.
3. Choose the Windows Option from the Right side.
4. Click on the Check for Updates button.
5. It takes a couple of minutes for Windows Update.
6. Once the process finishes, restart the computer device.
We hope our troubleshooting solutions help you to fix the hp printer in the error state windows 10 issue. Users can get in touch with us for further questions.
Reference Source : https://bit.ly/3v4uyDp
